Magic Bullet Combo Blender & Mini Juicer

FAQ

Q. Can I blend hot ingredients in the magic bullet Combo Blender?

• A. Hot, warm, and effervescent ingredients (carbonated water, baking powder, baking soda, yeast, some protein powders, some batters, cake mix, dry ice, or other things that become bubbly) should ONLY be blended in the Blending Pitcher attachment. NEVER blend hot, warm, or carbonated ingredients in any Cup attachment.
  
  When blending hot ingredients in the Blending Pitcher, ALWAYS affix the vented Pitcher Lid to the Pitcher with the Cap twisted closed to prevent ingredients from splashing out of the blender. This is especially important when blending hot ingredients as to prevent risk of burns, bodily injury, or property damage. Do not overfill the Blending Pitcher beyond the MAX line.
  
  After blending hot ingredients or liquids, exercise caution when opening the Pitcher Lid; hot steam or the splattering of hot ingredients may occur.
  

Q. Can I use any other existing magic bullet single serve cup with the magic bullet Combo Blender?

• A. No, you cannot use any legacy cups with the magic bulletCombo Blender. Use only the Tall Cup included with the unit, or the magic bullet Combo Blender Cup purchased as an accessory. The Combo Blender tall cup threads are different than previous models, and the size is taller and adjusted to work with the magic bullet Combo Blender base.

Q. Can I blend ice with the Tall Cup?

• A. Yes, you can blend ice in the Tall Cup if you add enough liquid to your mixture. We recommend that ice comprise no more than 25% of your overall ingredient volume. When using a Cup attachment, after two consecutive blending cycles, wait 10 to 15 minutes before blending another cycle. Never attempt to open the Cup if it is warm to the touch. If the Cup and its contents feel warm to the touch, allow to cool for at least 30 minutes before attempting to open.

Q. How should I use each speed setting?

• A. LOW: Use to blend softer ingredients for smoothies, protein drinks, milkshakes, sauces, batters, dressings, and condiments.
• A. HIGH: Use to blend hot foods and hard ingredients for frozen fruit smoothies, frozen coffee or cocktails, root veggie soups, and puréed sauces.
• A. PULSE: Use to make chunky salsas, dips, and dressings, and to chop herbs, veggies, and other ingredients.

Q. What are the cups and pitcher made of?

• A. The Magic Bullet cup and pitcher are made from super durable, BPA-Free Tritan Material.

Q.The seal from my blade attachment is broken - how do I get a new one?

• A. The seals in the blade attachment are considered to be a non-removable component and cannot be individually replaced. Please contact our customer service team for further assistance.

Q. How do I clean the blade attachment?

• A. We recommend cleaning the attachment under lukewarm water. Please ensure the seal is not removed from the blade attachment when cleaning.

Q. Is the magic bullet Combo Blender dishwasher-safe?

• A. All components aside from the Motor Base – the Blending Pitcher, Pitcher Lid and Vented Cap, Blending Cup, and Blade – are top-rack dishwasher-safe, which makes for easy, stress-free clean up. If the power base gets messy, simply wipe off any splashes or splatters with a damp cloth.

Q. What is the warranty period for the Magic Bullet?

• A. The nutribullet comes with a 12 month warranty from date of purchase, with the place of purchase. If you are experiencing an issue with your nutribullet and the warranty has ended, please contact our customer service team.

Q. Why is my Magic Bullet leaking?

• A. It may be that the seal within the blade attachment has dislodged from its position or damaged. Please contact our customer service team to discuss this further.