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Personal Blending FAQ

1.Are the three tabs on the cup still in place? If no, the cup will need to be replaced.
2. Can you push and twist the cup and blade into the motor base? If no, there may be a build up on the activators. See cleaning method as per below:
https://bulletbrands.com.au/blogs/getting-started/actuator-cleaning

No. NEVER use the NutriBullet cups to make hot soups or beverages. Hot contents can only be blended in one of our vented pitchers.

No. NEVER use the NutriBullet cups to mix carbonated liquids.

Adding more liquid will help. For the best consistency, we recommend adding ingredients in this order: (1) greens (2) fruits (3) powders, seeds, nut butters (4) liquids (5) ice.

Blending creates pressure inside the cup to break down ingredients. Make sure not to fill past the max line. The longer your blend cycle is on, the longer pressure builds inside the cup. An alternative is blending multiple times in shorter cycles.

No, the NutriBullet cups are not microwave or freezer safe. We do not recommend freezing the cups as this can make the cups brittle and they could crack.

Please click here to see our cleaning videos.

Extract is the process of extracting maximum nutrition from fresh fruits and vegetables in your NutriBullet. The blades are designed specifically for nutrient extraction – to break down fruits and vegetables into a nutrient rich smoothie.

The NutriBullet cup and pitcher are made from super durable, BPA-Free Tritan Material.

The seals in the blade attachment are considered to be a non-removable component and cannot be individually replaced. Please contact our customer service team for further assistance.

We recommend replacing your extractor blade every 6 months (depending on use) or as needed for optimal performance.

We recommend cleaning the attachment under lukewarm water. Please ensure the seal is not removed from the blade attachment when cleaning.

Unfortunately, the blades cannot be washed in the dishwasher. The exposure to hot water will cause the seal to become damaged. The cups can be placed on the top rack of the dishwasher.

The NutriBullet comes with a 12 month warranty from date of purchase. If you are experiencing an issue with your NutriBullet and the warranty has ended, please contact our customer service team.

It may be that the seal within the blade attachment has dislodged from its position or damaged. Please contact our customer service team to discuss this further.

You can return any products to receive a refund of the purchase price or exchange the products within 30 working days of receipt (for any reason), provided that the products are returned in their original condition with original or appropriate packaging and invoice. To return products please call us on 1300 285538 and we will advise you on how best to return the goods to us.