NutriBullet SmartSense Blender Combo

FAQ

Q. My SmartSense Blender is displaying a flat line and will not power on. Why?

• A. If the Blender Pitcher or Blending Cup is not properly attached, the dot matrix will display a flat line across the screen and you will not be able to blend or pulse ingredients. Reattach the component and try again.

Q. When should I use auto cycle vs. manual blending?

• A. The auto cycle is designed to yield very smooth results, making it perfect for blending creamy smoothies, shakes, and soups. For recipes requiring more texture, like salsas, chunky dips, and more, it’s best to manually operate the blender using the variable speed and pulse settings.

Q. How can I get the best results from the auto cycle?

• A. For best results when using the auto cycle, make sure to add enough liquid to completely cover all solid ingredients before blending.
  
  The auto cycle works with both fresh and frozen ingredients. If your ingredients are frozen solid, we recommend letting them defrost for 5-10 minutes before blending.
  
  Under-ripe, hard, or extra fibrous ingredients like root vegetables, kale, celery, nuts, and seeds may require two auto cycles to reach the desired consistency.
  
  For smoothies, we recommend blending tougher ingredients with liquid in the first auto cycle, then adding frozen ingredients to the second cycle. This prevents over-processing, so your smoothie comes out thick and cold.

Q. How many manual speeds are there, and what are the best ways to use each speed?

• A. The SmartSense features 5 manual speeds which can be used with both the blend and pulse settings. Read on for their recommended uses:
  SPEED 1: 5000 RPMs – Breaking down textured soups and stews, milling flours (nut, oat, etc).
  SPEED 2: 7000 RPMs – Light blending for salsas and chunky dips.
  SPEED 3: 9000 RPMs – Mid-range blending for milkshakes, protein shakes, nut butters.
  SPEED 4: 11,000 RPMs – Medium-high blending for fruit smoothies, frozen cocktails/drinks, purees.
  SPEED 5: 25,000 RPMs – High-speed blending for smoothies made from tough vegetables/fruits, extra-creamy soups, no-strain nut milk.

Q. Can you change the speed while blending?

• A. Yes, you can change the speed while blending by pressing the plus or minus buttons on either side of the display. You can press the solid circle at any point during blending to stop the blend.

Q. Does the blender have a timer?

• A. Yes – the blender has a timer that counts up in seconds during blending. After 10 minutes of inactivity, the blender will go into sleep mode. The screen will display zzz’s when the unit is in sleep mode.
  
  The Blender Pitcher allows for longer blending durations, but for safety, the blender will not run for more than 60 seconds at a time with the Blending Cup attached. Blending with the Blending Cup attached is limited to 3 consecutive cycles per 6-minute period.

Q. Is the SmartSense Blender Combo components dishwasher-safe?

• A. The pitcher, pitcher lid and single serve cups are all dishwasher safe, while the extractor blades and to-go lids are top-rack dishwasher-safe. The Tamper and Motor Base are not dishwasher safe. Hand-wash the tamper with soap and water. The motor base should never be submerged in water; wipe any spots off the motor base with a damp cloth.

Q. Are nutribullet parts interchangeable?

• A. Each nutribullet has its own blade and cup that is designed to be used specifically for each model. Using the wrong parts and accessories can lead to increased wear and tear.

Q. Why did my blender stop running when blending in the single-serve cup?

• A. For safety, the blender will automatically shut off after 60 seconds when blending in the single-serve cup. The blender also limits single-serve blending to 3 consecutive cycles in a 6-minute period.